FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

What forms of payment do you accept?


I accept cash, personal checks, business checks, and all major credit cards. You may also prepay by request using credit card or PayPal services. Gift Certificates are also available in any increment and will be applied to your selected package (No cash back or change given). And heck, I'm always down for a good ol' barter or service trade!!




Do I drop my car off or can you come to my location?


I am completely mobile, so I come to your location! I have a self-contained enclosed trailer equipped with a water tank, pressure washer, generator, and all my tools and supplies. If your association, work, otherwise does not allow my services, you are welcome to drop it off to me at my home or even set up another location.




How long does a detail usually take?


This depends on the service package you select, the size vehicle, and the condition. While I may spend less time on one area, I may spend more time on another. Typically, expect 2-3 hours on average for cars/ mid-size SUV, and about 4 hours for full siz trucks/SUVs.




Can you detail my car right now? I want it done today!


I know sometimes we don't think of things until the last minute, or just too busy to think ahead. But, I operate by appointment only and you'll usually need to book at least 2 days in advance. Sometimes I do get cancellations and reschedules from time to time, so it's best to call or text me if you have an emergency situation, and I'll see what I have open.




Do you sell gift certificates?


Yes! I have gift certifiates available in any increment of packages available. They come with an envelope and can be picked up in person or mailed upon payment.




My headlights are foggy! Can you fix that?


I do offer headlight restoration as an add-on service. The process consists of 1000-3000 grit wetsanding, then compound, polish, and finished with a sealant $25 to add to any detail package, or $45 al a carte. Add $20 for a UV clearcoat finish.




I live in a condo, can you still detail my vehicle?


Am I equipped to do so? ABSOLUTELY!! However, check with your association to make sure I'mallowed to operate. I have my own spot-free water supply, generator, and biodegradable detailing products, however some communities do not allow. It's not common, but it happens.




Do you need water or electricity?


Nope!!! I come fully equipped to operate. Whether in your driveway or in the middle of a parking lot, I have spot-free water, generator, and biodegradable detailing products to get the job done! Proudly using "Meguiars Professional Detailer" products! But, in order to save gas and keep the noise level down, I prefer NOT to use the generator unless I absoutely have to. So, if you have a GFCI receptacle (outside outlet) available for me to pug in, it's ALWAYS greatly appreciated!!!




Am I supposed to tip?


To be honest, it's GREATLY appreciated but NEVER "expected." As I am a service provider, it is typically customary to do so. Just like you would for your barber, hairdresser, waiter, etc. My pricing reflects my time spent, cost of products used, taxes, operating costs, fuel, etc. While I never depend on tips, a generous tip is very much appreciated and probably means you boughts me lunch that day, or put some gas in my tank, or bought flowers for my other half! (Shhh... I bought those)





Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

I accept cash, personal checks, business checks, and all major credit cards. You may also prepay by request using credit card or PayPal services. Gift Certificates are also available in any increment and will be applied to your selected package (No cash back or change given). And heck, I'm always down for a good ol' barter or service trade!!

Cancellation Policy

Trust me, NOBODY likes a cancellation!!! But I understand things happen and things come up (I have 2 kids)...trust me I get it! But, PLEASE do me a solid and give m AT LEAST a 24-hour notice so I can hopefully fill your spot with another paying client. Otherwise, that projected income then becomes idle hands of the devils playground...

Satisfaction Guarantee

Your satisfaction is GUARANTEED!! How could it not be? That's just bad business. I love what I do and I aim to please. I love to see the reaction of your face when you come out see the finished results. And my OCD...that's in YOUR favor and MY disadvantage because I end up spending too much time on your car than I intended. Then I'm gonna speed to get to daycare on-time so I don't get charged $5 per minute I'm late picking up my demon child daughter that's 10 months going on 12 years old. I just got  WAY of subject here, sorry for my rant! Yes, satisfaction guaranteed. I'f you're not happy, let's negotiate. I'm reasonable. Let's make YOUR money and MY time meet in the middle somewhere so we're both happy. As I may be a skilled detailer, I am far from a miracle worker or a magician (those services cost extra.)